Gain Traction Podcast
Sponsored by Tread Partners
Listen in to top automotive entrepreneurs and experts who share their stories about their journey in the business. Find our latest episode on your favorite platform to Listen & Subscribe.
New Episode Spotlight
Providing Great Customer Experiences Regardless of Circumstances With Sally Thomas, Co-Owner of J.P. Thomas & Company Featuring Sally Thomas with J.P. Thomas & Company
In this episode of Gain Traction, Sally joins Neal Maier for a discussion anyone in the tire and auto repair industry can relate to: how to provide a positive experience for the customer despite the negative circumstances. Sally shares how she keeps her staff upbeat, the importance of transparency in all aspects of vehicle repair, and explains how the appearance of both the inside and outside of the shop can affect the customer experience. Don’t miss it!
Episode Library
Generating Loyalty and Avoiding Complacency With Steven Stamey, Operations Manager at Maxi Auto Service Centers listen now
Finding the Right Customers for Your Shop With Neal Maier, Co-Founder of Tread Partners listen now
Finding the Best Tires at the Best Price With Tim Shaffer, CEO and Co-Founder of Search Tires listen now
Providing Great Car Care in Tough Economic Times With Brian Sump, Owner and President of Urban Autocare listen now
Thriving in Difficult Times With Doug Miller, President of St. Lucie Battery & Tire listen now
The Incredible Value of Telling Your Shop’s Story with Patrick Egan, Founder and CEO of Spark Interactive listen now
Creating a Work Happy, Values-Based Culture with Marc Pons of Chapel Hill Tire listen now
The Recipe for a Successful Website in the Tire Industry with Matt Peters of Tireweb Marketing listen now
Developing Trust in the Automotive Industry with Tommy Gaynor of Gaynor’s Automotive listen now
Customer Satisfaction, Franchising, and Marketing in the Auto Care Industry with Andy Fiffick of Rad Air listen now
